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The Dos and Don'ts of Performance Management Webinar (1 CPE credit available)
Performance management systems are becoming ubiquitous throughout the public sector. Yet, many managers and executives report deep dissatisfaction with how their systems work. Learn from the successes and failures of public-sector performance management pioneers. PSG’s Babak Armajani will host this interactive Internet-based course and share seven keys for succeeding with your performance management system. To register online: GFOA-PSG present new Internet series |
From your desk |
Sept. 3rd, 12-1 pm EDT/9-10 am PDT |
| Transformational Leaders Workshop: Learn how post-bureaucratic leadership can achieve breakthrough results and transform your organization. More... |
Austin, TX |
Sept. 30 , 2008: 8:30 AM - 4:30 PM |
Becoming a Data Detective – Cracking the Case of Better Webinar (1 CPE credit available)
Decision Making and Culture ChangeDecisions made in the public sector are often driven by past practices, politics, money, and organizational culture. Strategic use of data has the potential not only to improve decision making, but to be a powerful tool for invoking organizational curiosity and changing the organizational culture. This Internet-based course, hosted by PSG’s Laurie Ohmann and GFRG’s Chris Swanson, will explore how both performance and diagnostic data can yield these outcomes, as well as better value for citizens. To register: GFOA-PSG present new Internet series |
From your desk |
Oct. 1st, 2-3 pm EDT/11am -12 pm PDT |
Transcending the Cost of Mistrust Webinar
(1 CPE credit available)
We’ve come to accept high levels of mistrust between government agencies and those they regulate, between elected leaders and agency administrators, and between governments and their citizens. A myriad of laws and policies have been created at all levels of government to calcify this mistrust and the cost of this mistrust is considerable. In this Internet-based course, hosted by PSG’s Beverley Stein, learn how to cut
the costs of mistrust by winning compliance and how to create relationships based on agreed upon results to cut red tape while maintaining accountability. To register: GFOA-PSG present new Internet series
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From your desk |
Nov. 5th, 2-3 pm EDT/11am -12 pm PDT |
Creating Radical Change in Internal Services: The Iowa Experience Webinar
(1 CPE credit available)
Is it possible for government to deliver customer-focused internal services in a competitive marketplace? The answer is “yes!” In this Internet-based course, PSG’s Lorraine Chang and Iowa Department of Administrative Services Director Mollie Anderson will discuss the principles behind this innovative approach to delivering internal services and how a traditional, monopolistic agency providing services inside state government was transformed into a set of lean, customer-focused enterprises, accountable for achieving financial results in a competitive business environment. GFOA-PSG present new Internet series
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From your desk |
Dec. 11th, 2-3 pm EDT/11am -12 pm PDT |
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